Privacy Policy

Welcome to BhagyaJyoti (“Company”, “we”, “our”, or “us”). Your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website bhagyajyoti.com and use our services including astrology consultations, chat, calls, or other features. Please read this policy carefully to understand our views and practices regarding your data.

1. Definitions

• Personal Data: Any information that identifies or can be used to identify you (name, email, phone, etc.).
• Non-Personal Data: Technical or statistical information that does not identify you directly (browser type, device, etc.).
• Services: All offerings of BhagyaJyoti including website, mobile app, chat, and voice consultation.

2. Consent

By accessing or using BhagyaJyoti.com, you consent to the collection, processing, and use of your information as described in this Privacy Policy. If you do not agree with any part, please discontinue use of our services immediately.

3. Information We Collect

a) Information Provided by You

• Name, email, phone number when you register or book a consultation.
• Payment details when purchasing paid services (processed through secure third-party gateways).
• Chat or call transcripts with astrologers (stored securely for service quality and dispute resolution).

b) Information Collected Automatically

• IP address, browser type, operating system.
• Cookies and session tracking for personalization and analytics.
• Device information (mobile/desktop, OS, screen resolution).

c) Information from Third Parties

We may receive limited information if you sign up via third-party platforms (Google, Facebook, etc.).

4. How We Use Your Information

• To provide astrological services and consultations.
• To verify your identity and prevent fraud.
• To improve website functionality and user experience.
• To send service updates, offers, or important notices.
• For research, analytics, and statistical purposes.

5. Data Retention

We retain your personal data only as long as necessary to provide our services or comply with legal obligations. Payment-related data is not stored by us; it is securely handled by payment gateways. You may request deletion of your data by contacting us.

6. Data Security

We use industry-standard encryption, firewalls, and secure servers to safeguard your information. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our services are not directed towards individuals under the age of 18. If we discover that a minor has provided us personal information, we will delete it immediately.

8. Marketing & Communication

We may occasionally send promotional emails, SMS, or notifications. You can opt-out anytime using the unsubscribe link or by contacting us at support@bhagyajyoti.com.

9. Cookies Policy

Our site uses cookies to personalize content, analyze traffic, and improve user experience. You can disable cookies in your browser settings, but certain features may not function properly.

10. Sharing & Disclosure of Information

• We do not sell or rent your data to third parties.
• We may share data with trusted partners such as payment processors, hosting providers, and analytics services.
• We may disclose information if required by law, regulation, or government request.

11. Third-Party Links

BhagyaJyoti may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

12. International Users

If you are accessing our site from outside India, please note that your data may be transferred and processed in India where privacy laws may differ from your jurisdiction.

13. User Rights

• Right to access, update, or correct your personal data.
• Right to request deletion of your data.
• Right to withdraw consent for marketing communication.

14. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City/State].

15. Updates to Privacy Policy

We may revise this policy from time to time. Updated versions will be posted on this page with the “Last Updated” date.

16. Contact Us

For any queries or requests regarding this Privacy Policy, please contact us at:
📧 Email: support@bhagyajyoti.com
🌐 Website: bhagyajyoti.com