Terms of Use

This agreement “Member Terms of Use” pertain to all the users (“members”) who access and/or utilize the services of BhagyaJyoti platform for online Astrologer guidance.

What is BhagyaJyoti?

BhagyaJyoti provides a guidance platform which allows the members to locate an Astrologer, to seek guidance and advice from these Astrologers. BhagyaJyoti provides a platform that enables one on one communication between the user and the Astrologers through direct consultation (chat or call), and messages, and allows the users to pay for services purchased from an Astrologer.

The call feature of BhagyaJyoti, i.e Talk To Astrologer service, is only available in India.

Disclaimer – For Entertainment Purposes Only

It is the sole responsibility of the Users/Members to verify an Astrologer’s identity, credentials, qualifications, licenses, biographic information etc. BhagyaJyoti will not be liable for verifying such details.

The User/Member concedes to the fact that these Astrologers are neither employed by nor agents or representatives of BhagyaJyoti and BhagyaJyoti does not undertake any responsibility for conduct of any such Astrologer.

All the Astrologers are individual contractors of BhagyaJyoti, and because they function as independent contractors, BhagyaJyoti cannot administer the quality, accuracy or accordance with the advice or guidance provided by an Astrologer.

BhagyaJyoti also does not ascertain -

• The qualification of an Astrologer to guide on a particular subject.
• Whether an Astrologer is accurately categorized to guide a member in a sought field.
• Whether the postings by an Astrologer or a Member on our Website or Application are relevant, appropriate and correct.

ANY OPINION, ADVICE, GUIDANCE, RESPONSE, INFORMATION, PREDICTION OR OTHER SERVICES PROVIDED BY AN ASTROLOGER ARE FOR ENTERTAINMENT PURPOSE ONLY.

Members/Users should not rely on or make any legal, health, finance or other important decisions based on the guidance provided by an Astrologer. BhagyaJyoti strongly advocates visiting a qualified professional in person for guidance related to medical or mental health.

Acceptable Use

By using our Website or Application, You (members/ Users) agree to the following:

• You are at least 18 years of age. If however, you are under the age of 18, then you shall not use or register for our services or disclose any of your personal information to us. BhagyaJyoti holds the right to terminate a member account right away and delete all the information if we believe that member is under 18 years of age.
• For getting any personalized service you need to register with BhagyaJyoti. So, ensure that the information submitted by you at the time of registration is accurate, true and complete, and that you will timely update and maintain this information during this agreement’s term, in order to maintain the completeness and accuracy of the information.
• BhagyaJyoti ‘Talk To Astrologer’ service enables you to talk to our Astrologers on call and get solutions for your concerns. If you avail this service and request a call from our Astrologers, then you give us unconditional permission to facilitate a call between you and our Astrologers on your given contact number even if your number is on DND service which is offered by your Mobile Service Provider.
• You will never disturb, manipulate or sabotage the integrity of the feedback rating system of our website and application. BhagyaJyoti may, without any prior notice, remove older ratings or even exclude certain ratings on its sole discretion under the belief that it compromises the integrity of the rating system.
• You will never disrupt or interfere with the servers, networks or equipment in connection with BhagyaJyoti.
• You will not make an attempt to acquire unauthorized access to any computer system or network connected to BhagyaJyoti.
• You will not use the website for any illegal purposes.
• You will not post, email, upload, transmit or otherwise attempt to make available through BhagyaJyoti platform: (a) any kind of junk mail, spam, bulletin board postings or any unsolicited email; (b) any kind of abusive, vulgar, threatening, defaming, libelous, unlawful, racist, obscene or otherwise harmful or objectionable material; (c) any kind of material or data or information that breaches or attempts to breach any third party rights, including but not limited to privacy rights and/or intellectual property rights; (d) any material or information that may attempt to encourage the conduct of or constitute a civil wrong, criminal offence, or otherwise attempts to violate any law applicable herewith.
• You will not attempt a breach in relevant rules, laws, regulations or ethical codes.
• You will agree to comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of the BhagyaJyoti Services.
• BhagyaJyoti may also enable file transfer between the members and Astrologers. You are solely responsible for scanning such files using an anti-virus software application before opening them on your system or device.
• You will not pretend to be or imitate any person or entity or state false facts about your employment or association with any person or entity.
• You will not threaten, harass or stalk any other member or Astrologer or violate or attempt any privacy breach.
• You will not use any sort of abusive and offensive language on the website and when interacting with our Astrologers in any way including but not limited to chats, calls, messages, and forums. The violation of this will result in the termination of your BhagyaJyoti Account & seizing of the entire amount present in your BhagyaJyoti wallet.
• BhagyaJyoti may review the Member’s personal profiles and correct or amend any spelling or typing errors.
• Under its sole discretion, BhagyaJyoti may, (a) refuse to communicate or post, or (b) remove or delete any content uploaded by a Member.
• If any Member/User of BhagyaJyoti violates any of the above mentioned terms, then the account of that User will be terminated with immediate effect and the amount in the User’s BhagyaJyoti wallet will be seized and not be refunded.

Contact Us

In case of any questions, you can contact us at our Registered Office:

PLOT NO- 7A-1, JAIRAM BAGH, Colony
Dayal Bagh Agra, UP-282005
Support Email: support@bhagyajyoti.in